Training by Job Role

Learning Solutions Designed to Improve Where & How You Work

Role-based training from New Horizons provides employees with the tools and resources they need to excel within their field. Role-applicable training also optimizes an employee’s skill set, and positions them for long-term success.

Select your area below to view training solutions for several roles within each field.

Analytics and Data Management

As our world becomes increasingly digital and more interconnected—from e-commerce, to electronic health records, to social media—businesses of any size are presented with a huge opportunity to leverage big data for enhanced insight into customers, operations, finances, and more.

Business Analysis

The role of Business Analyst has evolved and developed beyond analyzing, documenting, and eliciting software requirements. Business Analysts are now taking prominent roles across organizations to identify opportunities, conduct gap analysis and feasibility studies, and drive business solutions within their organizations.

Cloud Computing

At this point, several years in to the Cloud Computing Revolution, nearly every professional involved in technology, and most businesses that leverage technology, understand what the Cloud is. However, it's important to consider how the Cloud has and continues to change the face of corporate IT.

Cybersecurity

Cybersecurity changes all the time based on hacker tactics, techniques, and procedures (TTPs). Consequently, continuous education is essential. In fact, according to ESG/ISSA research, 96% of cybersecurity professionals agree that they must keep up with their skills, or their organizations will be at a significant disadvantage against today’s cyber threats.

DevOps

DevOps emphasizes integration between software developers and IT operations: Rather than seeing these two groups as silos who pass things along but don’t really work together, DevOps recognizes the interdependence of software development and IT operations, and this approach helps an organization produce software and IT services more rapidly, with frequent iterations.

Human Resources

Human Resources (HR) plays a strategic role in managing people, as well as maintaining a positive workplace culture and environment. If effective, it can contribute greatly to the company vision and help accomplish the organization’s overall goals. The principle function of an HR professional should focus on the company’s greatest asset—its employees.

Network Infrastructure

Network infrastructure refers to the hardware and software resources of an entire network that enable network connectivity, communication, operations and management of an enterprise network. Helping an organization determine how to build, design, and protect their network is a highly demanded skill.

Programming and Development

Programming and Development continues to be one of the hottest fields, and the demand for skilled professionals shows no signs of slowing. In fact, according to the Bureau of Labor Statistics, employment of Developers is projected to grow 15% from 2016 to 2026, which is much faster than the average for all occupations.

Project Management

Project Management is a multi-faceted discipline that requires a multi-dimensional approach to learning. Project Management professionals must be able to work with a variety of technical tools to assist with their day-to-day workflow and must be able to lead teams with clear communication and composure.

Service Desk / Help Desk

Many organizations maintain multiple tiers of support that require different levels of skill and different training needs, so it’s important to identify areas of improvement for the management of the Service Desk to ensure strong leadership and implementation of proven best practices.

Service Management

The effects of poor Service Management can be felt well beyond the walls of your IT Department. Your customers, both internal and external, rely on you to provide proper levels of service across all areas of IT. Efficient Service Management not only means that your services will work more often, but also that you are able to respond more quickly when they don’t.

Virtualization

Virtualization introduces many solutions for traditional IT problems and also adds a layer of flexibility to any IT department. Another tremendous benefit of virtualization is the ability to slow down the perpetual IT hardware sprawl that impacts many organizations. Virtualization allows a company to better utilize their existing hardware investments and help mitigate risk.

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Learning Solutions Designed to Improve Where & How You Work